Tag Archives: customer service

Mishandling New Customers: A Cautionary Tale

Posted on May 20, 2011 by Chief Cook

Last week I related how a chalet owner in France tried to break into a new market by providing excellent customer service.  He did a great job.  What I didn’t mention was one important detail about courting a new customer base: … Continue reading →

Posted in Customer Service, Marketing | Tagged , , , | 3 Comments